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Messages From Chain Daddy

If you hold a token registered here, you may get messages from us — email, SMS, or a direct message from our Discord or Telegram bot. This page explains who actually wrote them, what they will never ask you for, and how to report one.

Two different kinds of message

They arrive over the same channels, from the same address and the same bots, so it is worth knowing which you are reading.

Messages from the token. Someone who runs a token you hold wrote these — an announcement, an update, news about their project. We deliver them. We do not write them, check them, or vouch for them. We do not read a creator's message before it goes out and we do not verify anything it claims.

Every one of them says so, at the end:

Sent by @alice on behalf of $PEPE via Chain Daddy.

If nobody has proved who they are, it names the token instead of a person:

Sent on behalf of $PEPE via Chain Daddy.

Emails about a token also come from a sender name with the token in it, like $PEPE via Chain Daddy, so you can tell at a glance whose message it is.

Messages from us. Receipts, verification codes, security notices, anything about your account or subscription. These come from plain Chain Daddy, with no token name and no "on behalf of" line.

What no message from us will ever do

We will never ask for your seed phrase, private key, or password. Not by email, not by SMS, not through a bot, not in a support conversation. Neither will any honest token creator. Anyone asking is trying to steal from you, whatever name is on the message.

Nor will a legitimate message:

  • ask you to approve or sign a transaction to "verify", "validate", "unlock", or "claim" something urgently
  • tell you your tokens will be lost unless you act within some number of minutes
  • send you to a lookalike site to "reconnect" your wallet
  • promise a guaranteed return, a price floor, or a price target

A message about a token carries whatever links its creator put in it. Treat those exactly as you would a link from anyone else on the internet.

What you control

You choose which tokens can message you and on which channels, and you can stop any of them at any time.

  • It is per token. Leaving $PEPE's messages does not affect $WIF's.
  • It takes effect immediately — before the next message, not days later.
  • A creator cannot undo it. They cannot re-subscribe you, and re-uploading their member list does not bring you back.

To stop them: use the unsubscribe link on any email, reply STOP to any SMS, or block the bot on Discord or Telegram. Blocking a bot is final — we never message you there again. You can also manage everything at once in Notification Settings on your profile.

Messages about your own account are separate. Those are not marketing, and they keep arriving while you have an account.

How often you can be messaged

Every token has a sending limit, no matter what it pays us. The limits exist because every token's messages travel over the same email domain, the same phone number, and the same two bots — so one token sending too much, or sending something harmful, can get messages from every token blocked.

A paid plan can raise how much a creator can compose. It does not lift the limits that exist for this reason.

Reporting a message

If a message breaks the rules — phishing, malware, impersonation, a guaranteed-return claim, or anything sent to you that you never subscribed to — tell us.

Email support@chaindaddy.io with the message, and the token and date if you have them. Forwarding the whole thing is the most useful, because the headers tell us which send it was.

What happens next:

  • We aim to acknowledge within one business day.
  • Phishing, malware, and impersonation are acted on the same day we confirm them.
  • We can stop one token's messages immediately without affecting any other token.
  • We never tell a creator who reported them.

We act on what we see as well as on what is reported. Reporting a message does not affect any other remedy available to you, and you do not have to report it to us first.

If you think you have already given something away — a seed phrase, a private key, or a signature — move your assets to a new wallet first, then tell us. Nothing we can do afterwards will undo a signature.