Wallet Security & Recovery
Your registration stays in the wallet you registered with. It can't be moved to another wallet, and support has no way to recover it for you, so that wallet is the thing to protect.
If you lose the wallet
The only way back is to wait for the registration to expire, then register again from a new wallet, if nobody else registers first. If you're locked out
Register from a Safe multisig
For a coin that matters, register from a Safe multisig: a shared wallet that needs several keys to sign, so losing one key doesn't lock you out.
- Create a 2-of-3 or 3-of-5 Safe.
- Use the Safe address when you register.
- If one key is lost or leaked, the other signers replace it and keep access.
If you're locked out
Lost the wallet that holds your registration?
- Wait for it to expire. A registration expires when its health score stays below 60 for 30 days in a row.
- Register it again. Once it expires, anyone who passes verification, including you from a new wallet, can register it through the normal flow (pricing). The first to register keeps it.
Expiry depends on your coin, not your wallet
The health score follows your coin's age, trading and holders. Losing your wallet doesn't lower it, so a coin that keeps trading may not expire at all, and until it does, the registration stays in the lost wallet.
Good habits
- Use a hardware wallet (Ledger, Trezor) for registrations you care about.
- Back up your recovery phrase (the words that restore your wallet) offline: a safe, a safe deposit box, or an encrypted backup with someone you trust.
- Keep a separate everyday wallet. Use an online wallet for day-to-day activity, and keep registrations and large holdings in one that stays offline.
Summary
| Situation | What to do |
|---|---|
| Lost wallet access | Wait for the registration to expire, then register again from a new wallet |
| Key leaked | Move your assets to a new wallet now. The registration can't move with them |
| Want recovery built in | Register from a Safe multisig from the start |